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Introducing…Your New Intermedia Unite™ Auto Attendant, Now with Holiday Menus!
The latest iteration of the Intermedia Unite Auto Attendant, rolling out to all of our customers over the next couple of months, was built on a brand-new platform. It has several enhancements that make...
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Protect your business and increase employee productivity with new Intermedia...
Intermedia’s new service for Unite customers, Spam Caller Protection, includes sophisticated detection tools which sniff out calls originated by autodialers, and recognizes known spammers and scammers....
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Why a Webinar Platform Is an Essential Marketing Tool
Nothing turns prospects into motivated leads like a good webinar. With an unmatched ability to engage potential customers at scale, a webinar platform is one of the most effective tools in any...
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Interaction Analytics: Uncover, Analyze, and Act on Insights to Propel Your...
You can uncover, analyze, and act on meaningful insights with Interaction Analytics from Intermedia. Find out about this exciting new option. The post Interaction Analytics: Uncover, Analyze, and Act...
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Introducing Unite Rooms, Enhanced Video Conferencing, Designed for the...
Explore Unite Rooms, a new feature of the Intermedia UCaaS product. Unite Rooms helps bridge the gap between in-office and remote attendees. The post Introducing Unite Rooms, Enhanced Video...
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Are You Getting the Most Out of Your IVR? 6 Things to Look Out For
Getting an IVR up and running may seem daunting, but just remember the first item on this list – keep it simple. For many businesses, a simple IVR setup is all that’s necessary to have a great customer...
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The No-BS Guide to Choosing a UCaaS Vendor
Working with a UCaaS vendor allows you to add a popular and profitable commodity to your resale options. Learn what features make a vendor the ideal partner. The post The No-BS Guide to Choosing a...
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Intermedia Archiving – Why retention-based archiving is a better approach for...
As businesses adopt UC platforms to improve collaboration and productivity, important conversations and interactions take place across a myriad of communication channels such as chat, SMS, […] The post...
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Enhancing Patient Care and Communication: Intermedia Healthcare Solutions...
Intermedia’s Healthcare Solutions practice has one key mission: enhance patient care by improving healthcare communications and workflows. To that end, we are excited to announce that new […] The post...
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What Is a VoIP Phone & How Does It Work?
Discover the magic of VoIP phones in our informative blog post. Understand the technology, its benefits, and how it transforms communication with Intermedia. The post What Is a VoIP Phone & How...
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Creating More Efficient and Effective Customer Interactions with Intermedia...
As businesses increasingly rely on the Intermedia Contact Center platform to streamline and facilitate better customer care, the integration of Envision Analytics marks a significant leap forward in...
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